Frequently Asked Questions
Find user manuals, guides, and answers to frequently asked questions.
Frequently Asked Questions
Find answers to common questions about our products and support.
Where Can I Download The User Manual?
You can find user manuals and product guides on each product page under the "Downloads" section. If you need further assistance, please contact our support team at support@wiltrue.com.
How Do I Set Up My Device?
Each product comes with a quick-start guide in the package. Detailed setup instructions are also available on the product page. For devices like the Zeta-120 Braille Display or AI Smart Glasses, please refer to the user manual or contact us for personalized assistance.
What Languages Are Supported?
Our products support multiple languages including English, Chinese, French, German, Spanish, and more. Language availability varies by product — please check the individual product page for details.
How Do I Contact Support?
You can reach our support team by emailing support@wiltrue.com or visiting our Contact Us page. We typically respond within 1–2 business days. For urgent matters, please include your order number in your message.